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Joan Marie Whelan –Serenity House
My Serenity House and Joan Marie Whelan respects consumer privacy. This statement provides information about the data we collect, things done with data, and explains that we do not share date with other companies. The information gathered through forms, such as, Email Address, Person's Name, Postal Address, Phone Number, Fax Number, and Credit Card Information is secure and will not be shared with third parties.
Information we request on forms, including "tell us how you discovered this web site" is used to refine our marketing efforts so we can identify other visitors like you with low cost and better services. We will use the email address to send updates or announcements about this site, Serenity House and Joan Marie Ambrose and Joan Marie Whelan's products and services if the visitor indicates an interest.
All visitor's name, address, phone, fax and email address are only used by Serenity House and Joan Marie Whelan and are not shared with third parties.
If you wish to update or change information, we have received from you, please contact us at:
email address -- clients@myserenityhouse.com
Our phone number is: (949) 760-0044
Our address is: P.O.BOX 1173
Corona Del Mar, CA 92625
Please contact Joan Marie Ambrose with any questions regarding our policy. Any pricing and contract information is supplied at the time of request and is subject to change without notice. Prices agreed upon and contracted will not be altered except in unforeseen circumstances in which case you will be fully notified.
We own and retain full copyright of this website and the files contained within, (with the exception of some images which remain the copyright of the original artist) and all pages includes source codes that are copyrighted -- 2002-2007 by Joan Marie Ambrose, Serenity House Publishing Joan Marie Whelan . It may be freely shared and networked as long as the credit line is included, stating the name of the author and the name and web site address of www.joanmariewhelan and Serenity House Publishing as follows: www.myserenityhouse.com
If you need to report a fault or problem with the website, or If you have an idea you wish to share, please let us hear from you.... clients@myserenityhouse.com
All product lines are returnable if damaged upon receipt, otherwise, all sales are final. If you accidentally ordered the wrong CD, etc, we will work with you so you are satisfied; however, there is a 25% service fee and the product must be returned within 2 weeks from date of delivery. Shipping fees are NOT refundable.
SHIPPING POLICY:
A nominal shipping and handling charge is automatically added to all orders and charges are based upon the total merchandise amount.
Merchandise Amount
Shipping Amount
under $35.00
$5.00
$36.00 $ 60.00
$8.00
$61.00 $ 100.00
$10.00
$101.00 $300.00
$15.00
We ship anywhere in the world and all international orders are priced individually. All U.S. addresses are shipped USPS first class mail. For quotes on Priority or Express Mail and FEDEX, call 949-760-0044
What information do we collect?
In all cases except where clearly stated, information we collect is limited to non-personally identifiable information. If we do ask for personally identifiable information, we will always let our visitors and guests know the reason we are collecting this information and what we plan to do with it. For example, we may at a future date conduct an on-line contests in which adults and children participate. Prior to the contest being announced, we will update this privacy policy to explain what information will be collected and how we will communicate with the child's parent or guardian with regard to it. joanmariewhelan.com and/or My Serenity House may collect email addresses and other personally identifiable data about guests and visitors when such data is voluntarily submitted to joanmariewhelan.com - for example, when visitors send us email. Joan Marie Whelan and /or My Serenity House does not sell or otherwise disclose such information outside the company. We use such information to better understand visitors' use of joanmariewhelan.com and to support the transactions made on joanmariewhelan.com. We may provide this data, in aggregate form only, to other parties for marketing, advertising or other uses needed for our research and development. We generally use email addresses and other personally-identifiable information to contact the guests and visitors who communicate with us. For example, we reply to email questions from guests and visitors via email.
Credit card information will be shared with our credit card processing vendor, but only for the purpose of processing the credit card transaction.
Cookies
Cookies are information files that your web browser will place on your computer when you visit web sites. Certain non-personal information is recorded by the standard operation of joanmariewhelan.com and myserenityhouse.com internet servers - for example, the type of browser and operating system the visitor is using and the domain name of the visitor's internet service provider. We use such information primarily to provide an enhanced online experience for our visitors. We also use it to perform internal reviews of the number of visitors to the site, but only in an aggregate and non-personally identifiable form.
Security
Joan Marie Whelan and MySerenityHouse.com takes appropriate precautions to ensure that any personally identifiable information we collect is secure, from electronic security systems and password protections to limiting the number of people who have physical access to the database servers
Questions, comments or concerns
If you have questions, comments or concerns about any of www.joanmariewhelan.com or myserenityhouse.com privacy policies or practices, please contact us at the following email address: info@joanmariewhelan.com. As the on-line medium and the joanmariewhelan.com site change, so may this privacy policy. However, our basic goal of respecting and preserving our guest's privacy will not.
